Case Study

The following case studies are from our own customers, in their words. The customer names and brands have been kept anonymous because this isn’t about who was right or who was wrong. The value in these stories is that the “truth” in execution was provided to solve differences of opinion with fact-based data. Transparency wins if you’re good at what you do!

CASE STUDY #1

I love supplier meetings! Customer: large sized wine distributor

“I recently traveled to a regional supplier meeting knowing the discussion would be centered around poor execution by the distributor network. I came armed with CPG Data reports in hand. One-by-one the supplier verbally attacked each wholesaler, stating the brand goals would be exceeded if only the distributors executed against the chain ads.

 

When he directed his frustration toward me, I said, “For our most recent ad, we had 93% coverage in displayable accounts with over 1300 cases on the floor. All displays were up by the end of day Thursday, and I have photos of each display here with timestamps, store locations, account numbers, and sales reps names. If you’d like it in MS Excel format, I’ve got that too.” The room went silent and I smiled.”

Truth in Execution.

CASE STUDY #2

Distraction Protection for My Team Customer: medium sized beer distributor

“The Thursday prior to Super Bowl, one of my largest suppliers called to ask if I had heard of our largest competitor telling Safeway we were not allowed to
build displays during Super Bowl week because we were not an official sponsor of the NFL. My supplier said he had heard from other wholesalers in the area that this was occurring and he asked if I could confirm or deny this practice at Safeway in my market.

 

I logged into the CPG Data Enterprise Portal, filtered by supplier and then by the chain “Safeway” under the “Week to Date” timeframe. Not only could I confirm all 21 of my Safeways had a display to support this supplier’s brands, I also exported all of the photos to a PDF and emailed it to him (my supplier) while we were on the phone; complete with time stamps and addresses of every display captured.

 

What could have ended up being a long phone call, followed by many other phone calls, injecting stress and disruption to my sales team during one of the most critical weeks of the year, ended up being a 5 minute call that made me feel very confident about my team and kept my supplier off my back.”

Truth in Execution.

CASE STUDY #3

Instant Incentive Results Customer: small sized beer distributor

“It usually takes 4-5 weeks to compile all the information my supplier requires for our big St. Paddy’s Day display incentive. This year, I logged on to CPG
Data, filtered the display photos by supplier, then by sales rep, and was able to export each photo to a small, email-friendly PDF along with the matching data in an Excel spreadsheet. I then emailed both files to my supplier.

 

This task took me about 7 minutes. It was quick, easy, and timely to provide my supplier with exact photos of the displays and their corresponding data.”

Truth in Execution.

CASE STUDY #4

Doubling our execution was a good start. Customer: large sized wine distributor

“Mother’s Day weekend we had a big ad with our largest chain. We had 278 displayable stores in the chain and wanted to see if CPG Data could help improve our execution. At the end of the ad I was disappointed to learn we had only executed 58.8% of stores with an average display of 16 cases.

 

I addressed my management team who politely told me our previous best-recorded performance against a similar ad was 27%. After reviewing the results, we were quite pleased with our execution; not because 58.8% is acceptable, but because we now had a more complete understanding and actual baseline starting point to grow from for the first time ever.”

Truth in Execution.

I’m accountable for Execution

CPG Data was designed by distributor, supplier, and retail leaders who have sat in your chair and lived your execution problems. Click below to schedule a webinar and product demonstration with our team!

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